Schedule an Appointment – Armor Heating & Air | Northwest Arkansas

Went great

Update 1/26/26: Same service as ten years ago. Huge shout out to John at Armor. Heat stopped working during Snow-mageddon. Showed up with the exact part needed and bam, back in business.
Original post 10yrs ago: Excellent! Always on time, quality work & honest. They installed a complete heat and air unit for a house we built. Offered several options that would fit our budget. Would recommend them to anyone!

Excellent! Our technician, Pablo, was so nice, knowledgeable and went above and beyond to deliver outstanding customer service. Highly recommend Armor Heating & Air!

They did it pretty quickly and kept me up to date

The service was great! Pablo was very thorough and competent - I would recommend!

They fixed our issue and the guys we
Were great.

They are outstanding. Show up on time. Explane what they are going to do and are in and out and the job is completed. Worked on my daughter's air conditioner had it running in no time and did not charge an arm and a leg. I highly recommend them

Great service, response quickly.

Called for problems with heating. They had someone at my house within two hours. Fixed in 20 minutes. Explained things, very kind, professional, personable serviceman. They installed the unit and stand by their work. I have and will continue to recommend armor.

The Armor technician was professional and friendly. I am always pleased with Armor's servie.

Bryant got here on time, explained and showed me what was wrong, with a rough estimate before he fixed it, then fixed it very quickly!

Cade did a wonderful job. Answered all my questions.

Jose was very nice and professional. Great price as well. Highly recommend this company. Thank you

I live in Colorado and my parents live in NWA. I was down to visit for Thanksgiving and they didn’t have heat. We called several different companies and weren’t able to find help. We called ARMOR and they sent Jose (technician) out to the house, fixed the issue, and had them warmed up ALL IN THE SAME DAY! They were polite, they were fast, efficient, and most of all, it DID NOT cost an arm and a leg. I’m VERY happy with ARMOR. 10/10 recommend. We will use them for ALL of our HVAC needs. Sincerely, thank you guys so so so so much!

Jose was really thorough with his system checks. Jose was very knowledgeable, and explained everything so that my parents knew what was going on. Thank you, very much, Jose.

Excellent service! Prepared our heater for winter!

The technician that serviced my HVAC was professional, polite, and kept me informed.

Called Sunday morning because my heater quit working the night before. They had someone at my house within a few hours. The tech was very nice and explained to me everything he was doing and why. He got the thing running in less than 20 minutes just in time for the freezing temps to hit. Will definitely use them again.

The best service, I will recommend to anyone need heat and air conditioning services.

My tech, Bryant, was prompt, friendly and knowledgeable. I gladly signed another yearly contract for Spring and Fall HVAC checks and service. Armor is very responsive company when I need service!

Bryant was fantastic and very thorough!

All of the about.Sitting I my driveway at 8.00.very courteous, through, explained everything being done.Fair price,got the service contract. Highly recommend!

Good communication about what might need to be done to the units and decent pricing on yearly maintenance. Cade was informative and on time. Installed new thermostat. Looks good.

10/24/2025 -- Jose was great. Renewed service contract and had units serviced.

Jose was very professional and friendly! He did a great job servicing our 5 mini splits. We have used
Armor for several years and plan to continue using them! Thank you!

Did a great job, inspection turned up I didn't need the repairs suggested by another company. Thank you.

They are always super quick to get someone out to fix your problem and everyone is super friendly. Highly recommend.

Jose Marin was excellent. He really did a quality job checking my heating units in my house. He explains in good detail everything that he is doing and he is just a really nice guy. I am very happy with the services that Armor provides.

Very Friendly and explained the problem with the mini split and I will use them again if I need any heat or air problems.

Armor tech responded within hours of my call and made sure everything was working on my AC unit. I appreciate their fast response and good work.

On time. Explained everything so I could understand what was wrong. Knew immediately what the problem appeared to be

The ONLY hvac service you need to call. I've personally had them out to multiple properties over the past couple years and just cannot give enough praise to John Howerton and his team. Several of my clients have also reported excellent service. Simply the best!

Prompt and professional. Bryant was very courteous. Fixed problem.

Responded after hours without hesitation. Very friendly to technician.

Fast response. Fixed problem quickly. Polite and professional.

I’ve used Armor Heating and Air for my A/C repairs over the past few years and I’m just so happy with all that they’ve done! The technicians that have come out are always so nice and always let us know what is best to get our A/C fixed.
Thank you so much for all you do!

We have used Armor multiple times and they have been exceptional every time. Highly recommend them?

Late evening call. Saved us from a hot and sleepless night. Great company! Great people!

Thanks for coming to fix the leak in the HVAC pipes. I feel better now.

August 2025 main unit stopped working at 10pm. Called 8am left detailed voicemail message as to problem. Got a text setting up apt that day. Drained water, added some refrigerant. Love that they squeeze me in when I call. Tech was very professional and gave me some tips, like changing filters more often 😵‍💫

January 2025 apt. Frozen excess water pipe. Tech was right on time and very pleasant. Anyone who lets me follow them around, explains everything and lets me help is excellent in my book. The heat tape wasn’t plugged in but didn’t seem to work anymore after it was electrified so there you go. He bailed out the excess water and we were all good

We have used Armor three times and each time an appointment has been immediately set, the tech was on time, professional and the problems resolved. Also the tech explained what was being done, educating us in the process.

February 2021 during the storm this month one of our heaters shut down. Armour came out and it turns out there are outlets on the heaters that need to be plugged in to keep pipe from freezing, who knew. We had no such thing in New Mexico. We were just charged a service call and will definitely sign up for the annual maintenance plan this spring.

John Howerton was so professional & a pleasure to have working on my air conditioner. I would recommend Armor Heating & Air Conditioning to anyone.

Jose was the best!!! He quickly found the issue, explained it very well and repaired it for a very reasonable price. Thank you, Armor Heating & Air - the best around. Reach out to them!

I had an issue with my HVAC causing a leak. They were there within an hour to repair. The technician Jose was very personable and great to work with. Thanks!

Armor Heating & Air was so helpful!!! I called 5 local companies to describe what was going on with our AC. The other companies said they would have to send a tech out to diagnose what was wrong based off of my description.
Armor was the only one able to right away tell me what was going on over the phone. They explained things clearly and treated me as an equal. Really appreciate their hard work, their skill, and their kindness both over the phone and in person!

Always quick to respond. Gives good explanation of the problem.