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Real Reviews

Customer Reviews

Armor Heating & Air
Excellent
4.9
Based on 497 reviews
Ben Bartholic
Ben Bartholic
Armor Heating and Air is great to work with, and will continue to be my first call for hvac help.
Gary Reynolds
Gary Reynolds
I called them at noon and by 4pm my heat and air was fixed, I absolutely recommend Armor heatband air.
Claire Welch
Claire Welch
January 2025 apt. Frozen excess water pipe. Tech was right on time and very pleasant. Anyone who lets me follow them around, explains everything and lets me help is excellent in my book. The heat tape wasn’t plugged in but didn’t seem to work anymore after it was electrified so there you go. He bailed out the excess water and we were all goodWe have used Armor three times and each time an appointment has been immediately set, the tech was on time, professional and the problems resolved. Also the tech explained what was being done, educating us in the process.February 2021 during the storm this month one of our heaters shut down. Armour came out and it turns out there are outlets on the heaters that need to be plugged in to keep pipe from freezing, who knew. We had no such thing in New Mexico. We were just charged a service call and will definitely sign up for the annual maintenance plan this spring.
Dena Bullock
Dena Bullock
Sheila Haskins
Sheila Haskins
Experience has been great,thank you so much for being so thoughtful. Hopefully the part will come in soon.
Cynthia Vasilko
Cynthia Vasilko
Jose was so awesome to work with. Explained everything so we could understand. Extremely helpful. Thanks!
Tara Martin
Tara Martin
Quick response and scheduling!! Technicians are always nice and thorough and knowledgeable!!
snookiedj
snookiedj
Highly recommend! Our heat went out last night. They sent someone out this morning! Jose was very professional. He went above and beyondDefinitely recommend!!
Larry McDaniel
Larry McDaniel
My wife and I own a daycare and had an issue with the heat. They came out quickly and were able to diagnose the problem and repair right away!
Glenn Williams
Glenn Williams
This company is extremely customer oriented. Having moved to the area recently, I contacted them from hearing others recommendations. They have been diligent in keeping our unit running. Bryant, our tech today, was knowledgeable, efficient, thorough, respectfulI, and got our heat back on with full explanation of his work. I highly recommend this company for your HVAC needs.
Steve Weeks
Steve Weeks
Tech was quick, knowledgeable and found a solution
Mark W
Mark W
Quick response. Even durning this snow storm
Beth Himsl
Beth Himsl
Cheryl McGee
Cheryl McGee
I called before their office had office had even opened because our heater stopped working. John immediately returned my call and Pablo was at our front door in a matter of a few hours. He was very courteous and professional. Thank you all so much!!
Ken Patrick
Ken Patrick
On specific time, courteous, complete with very reasonable labor cost
B
B
Pablo was fantastic and very thorough!
Leslie Keene
Leslie Keene
Had semiannual maintenance check , arrived on time , very knowledgeable and thoroughly checked my mini-split system
Lorene Holliingsworth
Lorene Holliingsworth
The response was fast and the service was done well. The service men were very nice.
Patsy King
Patsy King
All of the about.Sitting I my driveway at 8.00.very courteous, through, explained everything being done.Fair price,got the service contract. Highly recommend!
Justin Pearl
Justin Pearl
We've been customers of Armor for the nearly 10 years we've lived here, and never had anything less than a good experience. They're always timely, honest, and do quality work. Can't ask for much more than that.
Jacob
Jacob
Carl Cott
Carl Cott
We called in the morning after our heat went out. They were out with in a couple hours, had our system up and running right away! The tech was nice and very professional! Thank you!
Jim Laughton
Jim Laughton
Fast, best quote, and great service! Thanks!
Jill Bell
Jill Bell
Armor Heating and Air is the best of the best! I'm a real estate broker in Northwest Arkansas. We encountered a crisis on closing day. Steven got technicians to the house within the hour and saved the deal! They are honest and trustworthy. I'll never use anyone else!
LaDonna Smith
LaDonna Smith
They are open on Sundays. Took my call and came out promptly and had me up and running in no time.
Mark Sevier
Mark Sevier
Love these guys. Used them a couple of times for some AC repair stuff. They’ve always done a great job. I would highly recommend
Jeff DeShong
Jeff DeShong
Lourdes Durren
Lourdes Durren
Armor has excellent service, the technicians are very experience, they also give recommendations to keep the units running properly. Armor has a great customer service and they care for their customers
Gordon Venturella
Gordon Venturella
Professional, helpful courteous.
pat semon
pat semon
Barbara Grogan
Barbara Grogan
Very professional and thorough!
John Holcomb
John Holcomb
Jay Davis
Jay Davis
Both my furnace and ac went out at once. Called for an appt and was offered my first choice of time and date. Tech arrived on time and had the problem diagnosed within 10 -15 minutes.. He gave me an understandable explanation of the problems and had the parts needed in the truck.Excellent service, price and scheduling. They have my business and highly recommend!
Brooks Eppie
Brooks Eppie
Pablo was great. Excellent service. Came quick and fixed the problem. Definitely recommend.
Joe Mercer
Joe Mercer
Great people to work with. Responsive and clean as you go work. Very professional.👍🏼
Eddie Been
Eddie Been
Jose is one of the best technicians I have ever experienced , they were honest, and didn’t try to bull s.#t me , really good people!
John Layson
John Layson
I've been using Armor since I bought my home in NWA three years ago. Jose does great work and is very professional.
Comella Aliff
Comella Aliff
Bryant, the technician , was very professional and diligent in checking our heating unit for the cooler days ahead.. I was very pleased with his excellent work and dedication to make sure everything was taken care of properly. I highly recommend Armor Heating and Air !
Kerry Miller
Kerry Miller
Excellent service! Prepared our unit for winter at a great price!
Bill May
Bill May
This company is top notch. They don't try to upsell you on things you don't really need. Have used them several times and they always do great work at reasonable prices.
Cathy Bowerman
Cathy Bowerman
Great service!!!
Patrick Stewart
Patrick Stewart
Very professional and thoughtful throughout the process, from setting the appointment to the service visit the next day. The AC tech (Cade) provided excellent service and did a great job of explaining what the issue was and how it was addressed. They were suggested to me by a neighbor- a lifelong Fayetteville resident- so their history is a solid one.
Robert Braun
Robert Braun
Great service late Friday afternoon
Richard Blaschke
Richard Blaschke
They are very friendly and knowledgeable. They are the best to work with. I also use Armor at my work and they are very good at what they do. And the pricing is very good as well.
Randy Green
Randy Green
I have used Armor several times for my rentals. The one thing I like most about them is Jose! The service tech is so professional, knowledgeable and friendly. He represents your company very well.
James Majors
James Majors
Armor is hands down the best heat and air service around.
Cindy Pye
Cindy Pye
Service call was answered quickly. Serviceman was here within the timeframe I was given. He was polite, respectful and knowledgeable. Took care of everything right away and my air conditioner was up and running in no time.
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